Marie Delabarrera, LMHC · Telehealth counseling · Hawaiʻi & Virginia

Terms of Use

Effective date: September 25, 2026    Last updated: September 25, 2026

Prefer a file? Download a copy (PDF).

These Terms of Use (“Terms”) are an agreement between you and MAD CARE LLC (“MAD Care,” “we,” “us”). They apply when you visit mendandkindleco.com, submit a form, or use public content we publish. By using the site, you agree to these Terms. If you do not agree, do not use the site.

Clinical services are provided only after a consultation, intake, and signed clinical agreements. Browsing this site or sending a form does not create a counselor–client relationship.

Who this practice serves

Marie Delabarrera, LMHC, offers telehealth counseling to adults and couples who are physically located in Hawaiʻi or Virginia at the time of the session. Hawaiʻi LMHC License No. 1157. Licensed as required by the Virginia Board of Counseling. NPI 1740988641.

We do not treat children. We do not provide family therapy. We do not treat borderline personality disorder or other personality disorders as a primary specialty.

The site is information, not care

Website copy, resources, and any future articles are general information. They are not diagnosis, treatment, or a substitute for professional advice. Do not rely on the site for an emergency.

If you are in crisis or thinking about suicide, call or text 988. If you are in immediate danger, call 911.

Consultations and waitlist

A 15-minute consultation is a brief fit conversation, not a therapy session and not a clinical evaluation. Submitting a waitlist or consultation form is a request, not a guaranteed appointment.

We may decline or end a request if we are not the right fit, if you are outside Hawaiʻi or Virginia, or if the request is outside the scope of this practice.

Scheduling, fees, and cancellation

Current private-pay fees: intake 75 minutes at $250; ongoing session 50 minutes at $200. Fees may change; the amount in effect when you book is the amount due.

Insurance participation is not active as of these Terms. If that changes, we will say so on the site and in your paperwork. Until then, you are responsible for the session fee. A superbill for possible out-of-network reimbursement may be available on request.

Cancel or reschedule at least 24 business hours before the session. A Monday session must be canceled by Friday. Late cancels and no-shows are billed the full session fee.

Appointments are requested through TherapyNotes / TherapyPortal after we agree that a consultation or intake is appropriate. TherapyNotes is an independent company. Its terms apply to its system.

We reply to email within one business day during Monday–Friday, 9:00 a.m.–4:00 p.m. We do not accept text messages.

Telehealth conditions

You must join from a private, reasonably quiet space on a reliable connection. You must be in Hawaiʻi or Virginia for the entire session. You will not record the session unless both sides agree in writing. Sessions are held on the TherapyNotes telehealth platform unless we tell you otherwise before the visit. If the connection fails, we will try to resume or reschedule.

Your responsibilities on the site

Give accurate contact information. Do not impersonate another person. Do not upload malware, scrape the site, or attempt to break security. Do not post another person’s private health information on any form or email.

The public contact form on mendandkindleco.com is not for clinical detail. Do not include diagnoses, trauma history, or anyone else’s health information in that form.

Intellectual property

The MAD Care name, wordmark, site text, and design belong to MAD CARE LLC. You may not copy them for another business. You may print a page for your personal use.

Privacy

Website data is described in the Website Privacy Policy. Clinical records are described in the Notice of Privacy Practices. Please read both.

Third-party links and tools

The site may link to 988, licensing boards, TherapyNotes, TherapyPortal, or other resources. Those sites have their own terms. mendandkindleco.com is built on WordPress. Scheduling, payment, and form tools are provided by vendors. Their terms apply to their systems.

No warranties

The site is provided “as is.” We do not promise uninterrupted or error-free access. We may change or take down pages at any time.

Limit of liability

To the fullest extent allowed by law, MAD CARE LLC and Marie Delabarrera are not liable for indirect, incidental, or consequential damages arising from use of the public website. This limit does not take away rights you have under professional-liability or consumer law for actual clinical services, and it does not limit liability that the law does not allow to be limited.

Indemnity

If you misuse the site or submit false information that causes a claim against us, you agree to indemnify MAD CARE LLC for reasonable resulting costs, to the extent the law allows.

Governing law

These Terms are governed by the laws of the State of Hawaiʻi, without regard to conflict-of-law rules, except that clinical care is also subject to the professional rules of the state where you are located during the session (Hawaiʻi or Virginia). Courts in the State of Hawaiʻi have venue for disputes about the website, unless the law requires otherwise.

Changes

We may update these Terms. The effective date and last-updated date at the top will change. Continued use of the site after a change means you accept the new Terms.

Contact

MAD CARE LLC
Marie Delabarrera, LMHC
Email: marie@mendandkindleco.com
Telephone: (928) 471-5998 (do not text)
Website: https://mendandkindleco.com

Monday–Friday, 9:00 a.m.–4:00 p.m. Replies within one business day.

If you are in crisis or thinking about suicide, call or text 988. If you are in immediate danger, call 911. mendandkindleco.com is not an emergency service and is not monitored in real time.